Full outage of power supply in broader local area

Incident Report for Imagion AG

Resolved

This incident has been resolved.

Posted Jun 28, 2024 - 15:59 CEST

Identified

Power Supply in the local area is back again. We will now switch from USV to regular power and activate all systems externally again. This may take a while but we will update you.

Posted Jun 28, 2024 - 12:16 CEST

Update

We are continuing to investigate this issue.

Posted Jun 28, 2024 - 12:04 CEST

Investigating

There is a broader outage of the power supply. Some systems are not running.

Posted Jun 28, 2024 - 12:03 CEST

This incident affected: JAMES - Web Portal, JAMES - API, JAMES - Encoding Batch Processor, JAMES - Media Portal (Screening Room), Transcoding Infrastructure, Transfer Systems (Aspera / FTP), Internet Connection / Network, and Apple TV Channels Feeds - API Endpoints.